Hosted Microsoft Dynamics CRM

Early customer relationship management (CRM) technology was difficult, expensive, and overwhelmed by poor user adoption. Users who did deploy CRM systems reported that projects failed to accomplish. Microsoft Dynamics CRM addresses these challenges with features and capabilities that promote user productivity, business agility, and technical flexibility.

With Microsoft Dynamics CRM, you can help your customers do more with less. Deliver exceptional value by enabling them to extend the skills, processes, and tools they already have. The result for you? A thriving Microsoft Dynamics CRM practice that can:

  • Accelerate your revenue growth.
  • Increase your profitability.
  • Improve customer satisfaction.
  • Achieve greater business success.

Microsoft CRM integrates directly into Outlook and other Microsoft Office applications including Microsoft Office Word, Excel, and PowerPoint, enabling your staff to work within the familiar, comfortable Outlook environment. The result: everyone in your business will quickly be able to begin using Microsoft CRM for managing customers, service delivery, and workflow processes. Get ready to:

  • Handle customer management tasks - including sending and managing e-mail, storing contacts, and managing your appointment calendar — without leaving Outlook.
  • Meet your business’s requirements by tailoring Microsoft CRM to match your specific goals. Intuitive, Web-based design tools make it easy to modify application forms, data fields, and relationships.
  • Streamline processes through process automation that lets your business transform repetitive tasks into powerful, automated business workflows.
  • Integrate applications and information using Web services to create seamless links across systems and platforms. Gain control over information flow from an inter-business, intra-business, and citizen outreach perspective.
  • Measure the success of your programs with powerful tracking and analytic tools that produce key performance indicators and graphical analysis.

A CRM solution should integrate technology to learn better about the customer and helping him help us to have a greater understanding of his business. CRM software pays attention to the technology, the leadership, and the business process and management change.

Now there are different ways to implement a CRM solution, different choices, and different solutions. CRM software used to be a complex software and difficult to learn; but now Microsoft CRM has the answers to our problems. There are millions of reasons why Microsoft CRM is the best choice.

Microsoft Dynamics Compatibility with Microsoft Office programs

Microsoft office is the tool most used by 90% of the business worldwide. And now you can combine CRM with your office tools, the ones you use every day.

  • Microsoft Outlook - Microsoft outlook provides communication with clients and between businesses. Now you can have a CRM Solution in outlook, the tool most business use every day you can manage your customer information, sales information, lead information, marketing information, all that you need to keep that connection with customers.
  • Microsoft Word and Publisher - It helps you improve your customer communication by customization. Use the information Microsoft CRM provides to write letters, to take initiative. This is a tool you use every day, and you'll keep using, and now with CRM integration you can take lead and improve your communications, and work campaigns.
  • Microsoft Excel - besides using Microsoft Office Excel to analyze your critical company data, now Excel works with Microsoft CRM to give you a new way to understand changes in your company, now it's easy to run reports, graphs, and tables to understand all aspects of a business. You can update your Microsoft CRM data with Excel, making it easier and it will have the same feel as any other excel document; you don't have to learn anything new.